How do we "do" universal design?
We collaborate to make sure we're truly designing for all people.

Designers must work together with people who really understand disability. This is our process:

A flow chart of the Universal Design Process: define, research, brainstorm, develop, review, either pivot or revise or finalize, then support.

Learn more about each step:

Step 1: Define

Identify a problem.
Outline the constraints.
Explain the objective.

Step 2: Research

Discover issues to address from people who are affected by disability. Find common threads across the disability spectrum.

Step 3: Brainstorm

Come up with possible solutions.
Generate a list of crazy ideas.
Quantity > Quality.

Step 4: Develop

Select a single idea. Create a visual sketch, prototype, or draft. Start quick and dirty. Make it prettier with each revision.

Step 5: Review

Present the work to design advisors.
Get lots of feedback about usability.
Understand possible users really well.

Option: Pivot

Something probably won’t work.
It’s okay. Time to change direction.
Go back to the drawing board.

Option: Revise

Something can be designed better.
Adjust it, change it, edit it, or fix it.
Repeat as many times as necessary.

Step 6: Finalize

Time to polish the solution.
Create the deliverables.
Celebrate. Talk about it.

Step 7: Support

Don’t wing it with people affected by disability. Lean on us for help with accommodation, implementation, training, and more.

We facilitate collaboration between:

Design Professionals

People who design things. Right now our focus is homes, activities, and events.

Health Professionals

People who have a broad understanding of disability with a demographic focus.

Design Advisors

People who have a specific understanding of disability because of life experience.

Too many “cooks in the kitchen” will make this an inefficient process, slowing social change. We don’t put everyone together in every step.

Instead, a project manager coordinates when the collaboration occurs, and ensures that people have undistracted time to get things done.