Our Design Process
The outcome is simple. Getting there is complex.

We collaborate across multiple professions and involve design advisors to minimize the chance of exclusion.

Visualize the process:

A flow chart of the Universal Design Process: define, research, brainstorm, develop, review, either pivot or revise or finalize, then support.

Learn more about each step:

Step 1: Define

Identify a problem.
Outline the constraints.
Explain the objective.

Step 2: Research

Discover issues to address from people who are affected by disability. Find common threads across the disability spectrum.

Step 3: Brainstorm

Come up with possible solutions.
Generate a list of crazy ideas.
Quantity > Quality.

Step 4: Develop

Select a single idea. Create a visual sketch, prototype, or draft. Start quick and dirty. Make it prettier with each revision.

Step 5: Review

Present the work to design advisors.
Get lots of feedback about usability.
Understand possible users really well.

Option: Pivot

Something probably won’t work.
It’s okay. Time to change direction.
Go back to the drawing board.

Option: Revise

Something can be designed better.
Adjust it, change it, edit it, or fix it.
Repeat as many times as necessary.

Step 6: Finalize

Time to polish the solution.
Create the deliverables.
Celebrate. Talk about it.

Step 7: Support

Don’t wing it with people affected by disability. Lean on us for help with accommodation, implementation, training, and more.

See who’s involved:

Design Professionals

People who design things. Right now our focus is homes, activities, and events.

Health Professionals

People who have a broad understanding of disability with a demographic focus.

Design Advisors

People who have a specific understanding of disability because of life experience.

About collaboration:

Too many “cooks in the kitchen” will make this an inefficient process, slowing social change. We don’t put everyone together in every step. Instead, a project manager coordinates times that the collaboration occurs, and ensures that people have undistracted time to get things done.

Current areas of focus:

This process can be applied to the design of anything, but we only focus on designing things that can be replicated at scale. Right now this includes homes and community activities. Both are major areas of opportunity for improving the lives of people affected by disability.