Bonnie Downey's story helps us understand who to include in "design that's usable by all people."

And not just in Massanutten, Virginia, but anywhere.

Near the end of 2017, Bonnie was spending the day with her family and had an unexpected encounter with a rotten apple at a local orchard. She stepped on the apple, slipped, and broke her left ankle and her left wrist. During her recovery, she had her first experience with using mobility devices and needing to be dependent on others for help.

She gained a greater understanding at just how frustrating her home and community can be when she isn’t functioning at 100%. She also shares some great advice for those designing things, and highlights the need for collaboration.

Location: Massanutten, Virginia, United States

Watch the interview: