Carrie Jacobsen's story helps us understand who to include in "design that's usable by all people."

And not just in Harrisonburg, VA, but anywhere.

Carrie injured her back in 2008 and dealt with occasional flare ups. Unfortunately in 2016, she ruptured a disk between L4/5 and she had to deal with intense pain and decreased mobility for a few months until surgery provided instant relief.

Carrie is well aware she is at risk for additional injury in the future and thinks through many of the tasks she has to perform at home, or for fun, to make sure it’s as ergonomic and easy on her as possible to keep her back healthy.

Location: Harrisonburg, VA, United States

Watch the interview: