Last Updated: October 15, 2025
Please read these Terms of Service carefully before using the universaldesign.org website (the “Website”) operated by Pruett & Co., LLC, DBA The UD Project, a Limited Liability Company formed in Virginia, United States (“us,” “we,” “our”).
These Terms contain important information about your rights and our responsibilities, including limitations of liability. Your use of this Website means you accept and agree to these Terms.
If you do not agree with any part of these Terms, please do not use the Website.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable. Any failure by us to enforce any right or provision shall not be deemed a waiver of such right or provision.
By using this Website, you also agree to our:
1. Licenses and Use Rights
We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to access and use our Courses and Community Discussion. You may use our Courses and Community Discussion for personal, non-commercial purposes only, unless you purchase a membership plan that includes a commercial use license.
You agree to:
- Access and use only one user account unless we expressly permit otherwise
- Not share your account access or login information with any third party
Using our Courses and Community Discussion does not transfer any ownership or intellectual property rights to you.
1.1 Individual Use
Unless otherwise specified, all Courses are for individual use only. They are intended for personal learning, educational purposes, and self-improvement.
You may not reproduce, distribute, modify, or create derivative works based on the Courses without our explicit written permission.
1.2 Commercial Usage License
To use our Courses for commercial purposes, you must obtain a valid commercial usage license by purchasing an appropriate membership plan. Commercial purposes include, but are not limited to:
- Training employees or staff members
- Incorporating course content into a curriculum or educational program
- Using course content during treatment sessions or meetings with patients or clients
- Offering or reselling course access to clients or customers
Membership plan details, pricing, and specific terms are available on our Website or will be communicated to you separately.
1.3 Course Access and Duration
When you purchase a course, you receive access for as long as the course is available on our platform. Course access is streaming-only and cannot be downloaded unless specifically indicated.
We reserve the right to modify, update, or discontinue any course at our sole discretion. If we discontinue a course you have purchased, we will provide you with at least 30 days’ written notice via email and, when possible, offer comparable alternative content.
In the event we cease operations, we will provide at least 60 days’ notice and make reasonable efforts to preserve your access to purchased courses during this period or provide downloadable copies where technically feasible.
1.4 Unauthorized Commercial Use
Using Courses for commercial purposes without a valid commercial usage license violates these Terms and may infringe upon our intellectual property rights.
For unauthorized commercial use, we reserve the right to terminate your access, pursue legal remedies, and seek damages for any losses incurred.
2. User Accounts
When you create an account, you confirm that:
- You are at least 18 years of age
- The information you provide is accurate, complete, and current
Inaccurate, incomplete, or outdated information may result in immediate termination of your account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you become aware of any unauthorized access or security breach.
2.1 Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violations of these Terms.
If we terminate your account:
- Your access to purchased courses will be terminated
- Active subscriptions will be canceled immediately
- No refunds will be provided unless required by law
You may terminate your account at any time through your account settings on the Website. Upon voluntary termination, any active subscriptions will be canceled but one-time course purchases will remain accessible until their scheduled end date.
If you believe your account was terminated in error, you may contact us at [email protected] within 30 days for review. We will respond within 10 business days.
2.2 Children’s Privacy
Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
If we discover that an account belongs to someone under 18, we will immediately terminate the account and delete all associated personal information. If you believe a child under 18 has created an account, please contact us immediately at [email protected].
2.3 Comments and Content Uploads
By submitting comments or uploading content to this Website, you grant us a worldwide, non-exclusive, perpetual, royalty-free license to reproduce, publish, and distribute your content.
Community Guidelines:
All participation in Community Discussions is governed by our Community Guidelines. By posting content, commenting, or otherwise participating in Community Discussions, you agree to follow these Community Guidelines. Violation of the Community Guidelines may result in content removal, account suspension, or termination as described in Section 2.1 of these Terms of Service.
When you post content, you acknowledge that:
- Your content may be viewed by other users
- You are responsible for ensuring content does not contain confidential or proprietary information
- Your content must comply with all applicable laws and regulations
We reserve the right to remove any content at any time without notice. You are prohibited from posting content that:
- Contains legally protected health information
- Harasses, discriminates against, or offends others Includes profanity, name-calling, or abusive language
- Contains pornographic or sexually explicit material
- Displays, depicts, or suggests violence
- Exploits or abuses children
- Encourages or promotes illegal activities
- Shares personal information without consent
- Infringes on intellectual property rights
- Advertises products or services without our permission
- Constitutes spam or unsolicited messages
2.4 Prohibited Uses
You agree to use this Website in accordance with all applicable laws and these Terms. The following activities are strictly prohibited:
- Impersonating us, our employees, or representatives
- Misrepresenting your identity or affiliations
- Sending spam, junk mail, chain letters, or similar materials
- Restricting or inhibiting others’ use of the Website
- Using the Website in ways that could damage, disable, or overburden it
- Using automated tools (bots, scrapers, spiders) to access the Website
- Using manual processes to monitor or copy Website materials for unauthorized purposes
- Introducing viruses, malware, or other harmful code
- Attempting to gain unauthorized access to our systems
- Launching denial-of-service or distributed denial-of-service attacks
3. Purchases and Payments
This Website allows you to purchase Courses and memberships. All prices include applicable taxes and fees. We reserve the right to modify or discontinue products or services at any time without prior notice or liability.
Payments are processed by third-party payment processors. We are not responsible for the collection, use, or security of your billing information by these processors. Accepted payment methods include American Express, bank transfer, MasterCard, and Visa.
3.1 Payment Information and Currency
You represent and warrant that you have the legal right to use your chosen payment method and that all information you provide is true, correct, and complete.
All prices are displayed in U.S. Dollars (USD). International customers may incur additional currency conversion fees charged by their bank or payment processor. Value-added tax (VAT), goods and services tax (GST), or other local taxes may apply based on your location and will be calculated at checkout when applicable.
Payment processing fees charged by third-party payment processors are your responsibility and may vary based on your location and payment method.
3.2 Cancellation Policy
Course purchases are final and cannot be canceled. Memberships may be canceled at any time through your account page or by emailing [email protected]. Your membership will remain active until the end of your current billing period.
We reserve the right to cancel your purchase for any reason, including fraud, inaccuracies, or product unavailability. We may cancel without prior notice. For cancellation disputes, contact [email protected] in writing.
3.3 Refund Policy
We do not offer refunds on purchases unless otherwise indicated or required by applicable law.
In jurisdictions where consumer protection laws require refund periods (such as the EU, UK, Australia, or California), your statutory rights are not affected by these Terms. If we are legally required to provide a refund, we will comply with all applicable regulations.
3.4 Subscriptions and Automatic Renewals
Important: Subscription memberships automatically renew.
When you purchase a subscription membership (available in monthly or annual terms), your subscription will automatically renew at the end of each period using your payment method on file. We will charge your payment method before each renewal period.
You may cancel automatic renewals at any time by:
- Emailing [email protected], or
- Managing your subscription through your account on the Website
Cancellation becomes effective immediately, but you will retain access to membership benefits until the end of your current billing period. No partial refunds are provided for unused portions of a subscription period.
There is no minimum purchase required to maintain a subscription.
3.5 No Warranty on Purchases
Courses and services displayed or sold on this Website are provided “as is.” No warranty, express or implied (including any implied warranty of merchantability, satisfactory quality, or fitness for a particular purpose), shall apply to any items or services, whether arising by law, course of dealing, course of performance, usage of trade, or otherwise.
4. Legal Provisions and Disclaimers
4.1 Website Provided “As Is”
This Website is provided “as is.” No warranty, express or implied (including any implied warranty of merchantability, satisfactory quality, or fitness for a particular purpose), shall apply, whether arising by law, course of dealing, course of performance, usage of trade, or otherwise.
4.2 Availability, Errors, and Inaccuracies
We are not liable for the availability, errors, or inaccuracies of information, products, or services on this Website. Information may be outdated, and we may experience delays in updating content.
Products or services may be incorrectly priced or unavailable. We reserve the right to correct pricing errors. The inclusion of any product or service does not constitute our endorsement or recommendation.
4.3 Technical Requirements
To access our Courses and services, you need:
- A modern web browser (Chrome, Firefox, Safari, or Edge – latest two versions)
- Stable internet connection (minimum 5 Mbps recommended for video streaming)
- JavaScript and cookies enabled
You are responsible for ensuring your equipment and internet connection meet these requirements. We are not liable for access issues resulting from inadequate equipment or connectivity.
4.4 Data Loss and Backups
While we maintain regular backups of our systems, we are not responsible for any loss of your data, content, or materials. You are solely responsible for maintaining your own backups of any content you upload to the Website or wish to preserve.
4.5 Accessibility Commitment
We are committed to making our Website and Courses accessible to all users. We strive to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
If you encounter accessibility barriers or need content in an alternative format, please contact us at [email protected]. We will work with you to provide reasonable accommodations within 10 business days.
Our accessibility commitment includes providing closed captions for video content, keyboard navigation support, and screen reader compatibility where technically feasible.
4.6 Force Majeure
We are not liable for any failure or delay in performance of our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
4.7 User Indemnification
You agree to indemnify, defend, and hold harmless Pruett & Co., LLC, DBA The UD Project, and our officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Website; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any content you post or upload to the Website.
4.8 Limitation of Liability
To the fullest extent permitted by law:
Pruett & Co., LLC, DBA The UD Project, shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from your access to or use of this Website, including but not limited to your reliance upon information on the Website, computer viruses, linked websites, products or services obtained through the Website, whether based on negligence, contract, tort, strict liability, consumer protection statutes, or otherwise.
If we are found liable for any loss or damage, our liability will not exceed the service fees you paid to us in the six months preceding the event giving rise to liability.
These limitations reflect the allocation of risk between the parties and will survive even if any limited remedy specified in these Terms fails of its essential purpose.
4.9 Third-Party Websites and Links
This Website may contain links to third-party websites. We provide these links for your convenience only and do not control, endorse, or assume responsibility for third-party content, privacy practices, or terms of service.
You are responsible for reviewing the terms and privacy policies of any third-party websites you visit and for taking precautions to ensure any links or downloads are free of viruses, malware, or other destructive elements.
4.10 Intellectual Property and DMCA
All Website content—including logos, designs, text, graphics, pictures, information, data, software, sound files, and arrangements (collectively, “Content”)—is the proprietary property of Pruett & Co., LLC, DBA The UD Project, or third parties who have permitted commercial use of their material.
Our Content is protected by copyright, trademark, and other intellectual property laws. If you believe Content on our Website infringes your intellectual property rights, please notify [email protected].
Your DMCA notice must include:
- An electronic or physical signature of the authorized person
- A description of the infringed work and its URL location
- Your contact information (name, email, address, telephone)
- A statement of good faith belief that the use is unauthorized
Incomplete or improperly formatted complaints will not be processed. You may be held accountable for damages, including costs and attorneys’ fees, for misrepresentation or bad faith claims.
Send DMCA notices to: Scott Pruett, [email protected], (540) 908-3473, 8401 Mayland Drive, Suite A, Richmond, Virginia 23294, United States
4.11 Assignment of Rights
We may assign or transfer these Terms and our rights and obligations to any third party in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
4.12 Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of laws provisions. These Terms shall not be governed by the United Nations Convention on Contracts for the Sale of International Goods, the Uniform Commercial Code, or Incoterms.
Any dispute arising from these Terms must be resolved in a court of competent jurisdiction in Harrisonburg, Virginia.
You and Pruett & Co., LLC, DBA The UD Project, agree that each may bring claims against the other only in an individual capacity, not as a plaintiff or class member in any class or representative action.
5. Modifications and Contact Information
5.1 Changes to Terms of Service
We reserve the right to modify these Terms at any time. When we make changes, we will:
- Post the updated Terms to this Website
- Update the “Last Updated” date at the top of this document
- Notify you via email if the changes are material
Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Website.
5.2 Entire Agreement
These Terms, together with our Privacy Policy, Copyright Policy, and Financial Disclosure Policy, constitute the entire agreement between you and us regarding the Website and supersede all prior agreements, whether written or oral.
5.3 Questions and Contact Information
If you have questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: (540) 908-3473
Mailing Address:
Pruett & Co., LLC, DBA The UD Project
8401 Mayland Drive, Suite A
Richmond, Virginia 23294
United States